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Wuxi citizens can ask for information, make a complaint, and report illegal activities by ringing the government number "12345". [Photo by Cai Mengqi/chinadaily.com.cn] |
Wuxi city in east China's Jiangsu province has applied online platforms and smart technologies in city management and aged services.
The official WeChat account "Wuxi 12345", built by the municipal government, provides a platform for Wuxi citizens to be involved in the building of a civilized city.
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Through big data analysis, the agencies will take targeted measures to rectify their misconduct and improve work efficiency. [Photo by Cai Mengqi/chinadaily.com.cn] |
Citizens are able to submit their opinions, suggestions, complaints and reports to the platform via texts or photos, which will be reviewed by relevant government agencies. Through big data analysis, the agencies will take targeted measures to rectify their misconduct and improve work efficiency.
Some communities in Wuxi also handle public services online via self-developed platforms or WeChat.
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Shuixiangyuan community provides public services online via self-developed platforms or WeChat. [Photo by Cai Mengqi/chinadaily.com.cn] |
Shuixiangyuan community, located in Wuxi Taihu New City, encounters difficulties in property management due to its large migrant population. Services related to public security and people's livelihoods are accessible via the online Wechat platform.
The community has built a highly intelligent network to conduct real-time monitoring to collect data on people, vehicles and things that come into it via technologies such as facial recognition and WiFi probe.
In addition, the police office in the community has gathered a large amount of data from utilities and entrance guards and entered it into its self-built resource pool. The data is then managed through an intelligent policing platform.
